Our Companies | City Holdings group portfolio

City across the globe

The City Holdings group portfolio spans across five continents, with each of our companies offering a range of services in locations throughout Europe, Australia, North America and Asia.

Each company is a leader in its field, whether that is maintenance and engineering, technical procurement and support or cleaning and ancillary services and is committed to delivering the optimum solutions for clients around the world across retail, residential and commercial markets.

City FM Ltd was established in 2009 and today provides multi-site FM services throughout the UK to retailers, wholesalers, care homes and petrol forecourt operators.

Our model is built around self-delivery and City FM’s specially trained technicians cover all aspects of refrigeration, electrical and building fabric maintenance. Unique to our model is our ability to multi skill our technicians by training them in other disciplines such as heating, ventilation and air-conditioning (HVAC), fire safety and food equipment maintenance. This reduces the need for additional contractors, the number of site visits and ultimately saves our clients’ money.

City’s ethos ensures working in true partnership our customers, helping us to understand each business and ensure that we fit the culture of your organisation. Operating an open book policy we seek to establish tailored solutions for your business and aim never to take a short term view.
City’s partnership with one of the UK’s leading supermarket retailers was established in 1995. Over the years the business has gone from strength to strength and we now provide total FM services including maintenance, cleaning, integrated systems, 24/7 helpdesk and energy management services across over 600 retail locations in the UK.

All services are bespoke to the customer and we operate as one collaborative team to ensure total alignment with strategy, management, culture and values.
Services are mainly provided through dedicated in-house teams, supported by specialist contractors. City also guarantees service standards which are transparent and measurable through agreed key performance indicators.

Our customer retains control over spend and budgeting certainty, based on open book, cost plus and an agreed management fee for cleaning and FM services. City also offers compliance with all Health and Safety, environmental, legal and statutory requirements.
City Facilities Management (Distribution) was established in 2011 to provide dedicated FM and cleaning services across the distribution network of one of the UK’s leading supermarkets.

We provide our services through City’s unique partnership model, operating as one team to align our strategy, management, culture and values; providing excellence in controlled outsourcing for our partner.

Services are delivered through a combination of dedicated in-house teams and specialist contractors, fully manged by City and ensuring a constant focus on service effectiveness and efficiency. In addition, our unique end-to-end service model place asset and energy management at the core of our services. This holistic approach, supported by our dedicated helpdesk and integrated systems also drives innovation and focused on ensuring compliance with health and safety, environmental and legal requirements.

Trust, transparency and an open book approach are central to city’s model, providing our partner with unique levels of visibility and cost certainty at all times.
Our award-winning building and engineering services division is one of the UK’s leading providers of innovative engineering and construction solutions.

City’s network of six regional offices operates nationally to provide a comprehensive in-house resource for its partners. The skilled team has experience working across multiple sectors including retail, health, education and commercial, delivering all aspects construction and engineering projects, from procurement and design through to project management, installation and maintenance.

With experts in refrigeration, mechanical and electrical, construction, security and fire, food systems and risk management, City has the people and the tools to support clients with either single-service excellence or a multi-discipline delivery model for our partners’ building and engineering needs.

Website: http://www.cbes.co.uk
City Holdings Australia is a 100% owned subsidiary of City Refrigeration Holdings (UK) Ltd., established in 2009.

Our partnership model means we are more than just an external ‘service provider’. It means we champion perpetual improvement through deeper understanding, continuous refinement and the identification of new opportunities to add value. We know our success is our partners’ success and we strive to eventually become ‘more you than you’

It’s a trusted model our staff believe in and deliver upon that’s seen us sign landmark, long term agreements with some of Australia’s leading supermarkets and retailers. We now service more than 2,600 sites across Australia and have delivered more that AU$130 million in value to our partners.

Our services include hard maintenance (electrical, RHVAC & building works); soft services (cleaning, pest, hygiene, security, catering), end to end engineering and energy management.

Website: www.cityholdings.com.au
City Facilities Management (FL) LLC is a subsidiary of the City Facilities Management (US) LLC and launched in 2016 in Jacksonville, Florida.

This business was established to provide comprehensive maintenance services to one of the US’ largest retailers in over 750 supermarkets, across 7 south eastern states. The deployment of the City operating model in the US has produced the most dramatic effect against other international markets, where immediate savings of between 10 – 20% of annual maintenance costs are readily achievable, with corresponding increases in activity of above 20%.

The customer has a growing demand for City to be more involved in capital deployment, where the value of capital maintenance projects handled in 2016 is expected to double in 2017.

Website: cityfm.us

Baltic Trail Facilities Management is a subsidiary of the City Facilities Management (US) LLC and was acquired by the City Group in 2016.

Based in Boston, Massachusetts, Baltic Trail has annual revenues of approximately $90m, and serves over 800 supermarkets across 11 north eastern states. As well as providing comprehensive refrigeration maintenance services, Baltic Trail also provides its clients with return of investment capital energy projects, and comprehensive, end to end engineering and design services, including value driven project construction management.

Website: http://www.baltictrail.com
City Holdings International Asia launched in 2015, with its Asia headquarters in Kuala Lumpur, Malaysia. The business was established to provide comprehensive FM, engineering and technical procurement solutions to large, multi-site companies.

Employing over 250 dedicated team members, City provides services to some of Malaysia’s high profile retail brands in a true partnership where we share our customer’s missions, goals, values and culture.

City has a distinctly different approach to retail focussed facilities management services within Malaysia and has established two centres of excellence focusing on Technical Energy Innovations and Global Procurement, maximising our proximity to the Asian manufacturing market and City’s International purchasing requirements.
City confirmed the acquisition of Lesprit Ltd, which trades as MML and AMF, in April 2017. The businesses have now joined the wider City group, however they will continue to operate business as usual from their offices in Milton Keynes and Lille.

AMF was established in 2007, in Lille, France and provides facilties management services to some of Europe’s leading retail groups.

Website: http://www.atriummaintenance.com